The move towards e-Government
The e-Government or eGovernment refers to the incorporation of information technologies and communication in the administration on two fronts, first that would transform the traditional office, making processes role in electronic processes. Its purpose is to create a paperless office. The other aspect is the prospect of external relations, ie to enable electronic means as a new relationship with citizens and businesses.
is a tool with a high potential for productivity improvement and simplification of the different processes of everyday life that occur in different organizations. This new form of administration has been driven by the emergence of information technologies and communication technologies (mobile, internet ...), enabling customers to interact with organizations and workers more flexible working conditions (flexible hours, telecommuting , mobility ...) and improving those conditions.
One of the objectives of e-Government is the introduction of transparency and accountability to achieve a better e-government within organizations.
Para la puesta en marcha de la Administración Electrónica es necesario cambiar la mentalidad tradicional de que la organización es el centro de atención, pasando a ser el cliente el centro de todas las actividades de la organización.
En España, la Agencia Tributaria fue pionera en la puesta en marcha de la e-Administración.
¿Qué ventajas aporta la Administración Electrónica?
Entre sus principales ventajas destacar la disponibilidad ( se puede interactuar con las organizaciones las 24 horas del día, it is not necessary to hover office hours), the accessibility ( efforts can be made from anywhere in the world through mobile internet ) as well as saving time ( There is no need to go to the office in person, expect a queue to be seen, to tell the person what you want and coming home ).
Some of the projects featured in Spain
SARA Platform, Common Communications Infrastructure Network (SARA) is a private communications network that enables secure transfers between all public authorities, avoiding having to build individual networks for each administrative task.
@ Signature , platform validation of electronic certificates to be used to validate multi-PKI authentication using digital certificate and certificate signature using certificates for multiple CAs.
electronic ID, involves breaking one of the biggest barriers to access to this advanced: having a personal digital certificate.
060 Network, a portal from which they can access the services of the three administrations without the need to know what specific management corresponds to a particular service or procedure.
Safe Telematic Notifications , receive all notices from the government in a mailbox associated with your "Single Email Address (DEU)." The reception is confidential and secure, providing the city, in his regular e-mail, a notice of receipt of notice and a means to choose.
eGovernment Portal , PAE describes himself as "a focal point that is a gateway for all information on status, development, analysis, news and initiatives that emerge around Administration, content and services from diverse sources, becoming the aggregator of opinion, participation and dynamic engine of the whole community with interests in different areas. "
Source: Wikipedia